Unified Messaging

DPS Unified Messaging Solutions from Cisco Systems allow organizations to access e-mail, voice, and fax messages from ‘one inbox’ anytime, anywhere, and on any device.

Whether in the office, at home, or on the road, Unified Messaging allows users to manage all messages using the tool of choice-laptop, telephone, desktop PC, or mobile phone. The user decides if, when, and how to access and respond to messages. Users decide the best medium to reply to messages, with a voicemail or a message with text, attached file, or URL.

Today’s workforce is increasingly mobile, and users need access messages when away from the office. Cisco unified messaging allows users to check e-mail, voice, and fax messages over a telephone, so all messages can be managed while they are out of the office.

With speech access users can access and control messages by using intuitive voice commands, such as natural language commands, or address a voice message by speaking the person’s name, even when operating hands-free.

Cisco unified messaging offers mobile phone clients for the most popular handheld smartphones such as Blackberry and Treo.

Executives, professionals, sales teams, and other mobile workers can see who has left them messages and the time the messages were left, and then quickly access and prioritize specific messages while on the road allowing them to respond faster for increased customer intimacy, service, and organizational agility.

For more information on our Unified Messaging Solutions, please contact your local DPS office or email us at info@dpsciences.com.