Simplicity, convenience and efficiency

Unifying voice and email messages

DPS Unified Messaging Solutions from Cisco Systems allow organizations to access e-mail, voice, and fax messages from ‘one inbox’ anytime, anywhere, and on any device.

Whether in the office, at home, or on the road, Unified Messaging allows users to manage all messages using the tool of choice – laptop, telephone, desktop PC, or mobile phone. The user decides if, when, and how to access and respond to messages. Users decide the best medium to reply to messages, with a voicemail or a message with text, attached file, or URL.

With speech access users can access and control messages by using intuitive voice commands, such as natural language commands, or address a voice message by speaking the person’s name, even when operating hands-free.

Today’s workforce is increasingly mobile, and users need to access messages when away from the office. Cisco unified messaging allows users to check e-mail, voice, and fax messages over a telephone, so all messages can be managed while they are out of the office.